Strategizing to transform the customer experience during a wildfire with a reliable, efficient, customer-centric journey aligned to the enterprise strategy.
CX Strategy
Entergy 2025
Caring for Customers in a Wildfire Crisis
As the demand for energy increases and reliability is a factor, utilities can empower customers to own DER assets and power the grid too.
Innovation
Entergy 2023
Mobilizing Distributed Energy Resources
Know how we gamified the hierarchal system bringing a cohesion between C-suite executives and the workers through middle managers.
Consulting
Aspen Institute 2022
Harnessing Workers Voice Through Gamification
Check out my academic work which was awarded a patent in the healthcare space in 2025.
Healthcare
Academic, IISc
Fabricating the Ventilated Prosthetic Socket
A personal practice attempt to redesign the Nike Run club app by promoting communal features and intrinsic motivation in runners
Product Design
Personal
Redesigning the Nike Run Club
Public charging serves EV users who need visible, accessible options in cities, but inconsistent reliability and maintenance issues continue to frustrate them!
Innovation
Entergy 2025
Public EV Charging & Vendor Coordination
A single stop customer assistance site by connecting multi-channel supports, federal, state and utility, all at one place.
CX Strategy
Entergy 2023
Energy Affordability Through the BillToolkit
How can be help customers save on energy bills
CX Strategy
Academic, Parsons 2023
Nudging Energy Savings & Consumer Behavior
A tool for sharing and managing stress, develop resilience and navigate major life transitions within a secure, supportive environment.
Healthcare
Academic, Parsons 2021
Managing stress and general well-being
Here is a modern, scientific take on the most celebrated sports in India, cricket. Redesigning the cricket bat.
Industrial Design
Elevar Sports
Engineering the Modern day Cricket Bat
Explores the value of NPS for an organization and the methods to enhance it by targeting and tailoring the programs for the right audiences.
CX Strategy
Entergy 2024
Enhancing Customer Engagement & NPS
As the need for AI and productivity goes up, it becomes essential to consulting companies to up their game.
Consulting
ThinkPlace 2022
Operationalizing AI tools for Research Explorations
This is an app for the best Elevar product experience and promoting fan growth. Lets the users track and order new product lines and participate in challenges.
Product Design
Elevar Sports 2020
Crafting an athleisure e-commerce platform
Growing casual-athletic fashion with Elevar Sports through footwear, leading with a top performing sneakers, Arc Racer.
Industrial Design
Elevar Sports 2019
Constructing an athleisure sneakers - Arc Racer
With all the technology out there, the onboarding process has been stagnant and ineffective. Check out what we propose
Consulting
Academic, Parsons
Re-imagining the Onboarding experience
People in a team or within the organization come from different backgrounds and with a variety of knowledge and expertise. Explore how thats shared and learnt.
Strategy Design
Academic - Parsons
Knowledge Sharing in Organizations and teams
People in a team or within the organization come from different backgrounds and with a variety of knowledge and expertise. Explore how thats shared and learnt.
Strategy Design
Academic - Parsons
Designing a Circular Economy in the city of NY
Check out how to manage your yard/garden waste and convert them to usage energy pellets.