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Operationalizing AI tools for Research Explorations

AI tools | ML | Research

This case study maps research methodologies, processes, tools, and frameworks that researchers and designers at ThinkPlace use to navigate systems in addressing problems, identifying opportunities, and drawing insights using emerging technologies like AI, ML, and NLP.

This work helped the designers and researchers at ThinkPlace to choose the appropriate AI tool/s to cater to the needs of different projects and clients they engage, enhancing speed and productivity.

My Role

Researcher, Analyst
Strategy Intern

Targets

Designers, Researchers,
Strategists at ThinkPlace

Timeline

4 months
May - August, 2022

Org

ThinkPlace
New York, USA

Tools

Elements

Kumu.io,
Microsoft tools

Challenge brief exploration, Target mapping, AI, ML tool evaluation

The Challenge

Can we Research better with emerging tools and technologies?

Research work usually tends to repeat without the opportunity to learn or might be hard to document, and visualize the research data through data visualization techniques

This project mainly aims at emerging tools and technologies like Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP) which has the potential to aid or enhance the work of researchers or the entire organization.

The Insights

When it comes to design, researchers admitted to excessive time consumption. But in the hindsight, they seemed to appreciate the extra time

Time Management

Designers and researchers have maintained the conventional approach to delivering a report. Clients would love different formats which are more powerful.

Delivery
Formats

There is a struggle to share and seek help to identify the tools and methods used in specific contexts

Knowledge on Resources

The Solution

A Tool kit of emerging technologies

The “Pain-Tool” map
I was able to identify the emerging tools in the vast field of AI, NLP, and ML and relate to the struggles of the stakeholders to create an interactive map where it can be crowdsourced for depth and expanse.

Find the tool here:
https://kumu.io/VinayPandu/thinkplace

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The Impact

Financial

  • Reduced project costs by optimizing resource utilization

  • The tool enhances productivity, reducing both service delivery costs and client expenditures

Social

Competitive advantage with relevant AI systems

Strategic

Improves efficiency, productivity and reduced work force requirement

Click below to understand my process

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